Are you a factory or trading company?
We are a factory with our own design team and producing workshop.
Can you customize according to photos and ideas?
Yes, we have over 15 years of experience in art and chandelier customization. You can provide hand drawings or photos, and we will work with you to reach an optimal scheme.
What grade of glass and crystal do you use?
We use first-class quartz sand resulting in ultra-white, highly transparent glass. Our crystals are AAAA grade, which is the highest grade of artificial crystal available.
Is there a charge for making samples?
Samples are charged at cost, depending on size and requirements. Usually, samples are completed within 3-7 days.
How long is the warranty period and light source support?
We provide a 3-year warranty. If a light source fails within this period, we will provide replacements free of charge.
Do you offer wholesale prices for single unit orders?
Yes, even for a single piece, we calculate the cost based on the ex-factory wholesale price to encourage future cooperation.