Frequently Asked Questions
🔹 What is the minimum order quantity (MOQ) for custom projects?
Our minimum order quantity is just 1 piece. This allows for total flexibility, whether you need a single custom focal item or furniture for a complete club layout.
🔹 What premium materials do you use in furniture production?
We select top-tier materials based on project demands, including heavy-duty plywood, MDF, premium solid wood, luxurious wood veneers, acrylic, structural stainless steel, tempered glass, custom LED light systems, and natural marble.
🔹 How long does the production and delivery process take?
Typically, custom design and manufacturing take 15 to 25 working days. This timeframe ensures meticulous attention to detail during the craftsmanship and quality assurance stages.
🔹 Do you provide local services such as design and installation?
Yes, we provide end-to-end direct local support services, which can include initial layout design, precise measurements, warehousing, and professional final installation guidance.
🔹 How is the furniture packed to ensure damage-free shipping?
All products are packed using a strict, thickening international standard: EPE Cotton layer → Bubble Wrap layer → Corner Protectors → Craft Paper wrap → Final secure containment in a reinforced Wooden Box.
🔹 What is the warranty policy on your custom club furniture?
We back our products with a comprehensive 2-year warranty, covering structural integrity and manufacturing defects to ensure long-term usage in commercial spaces.
Sienna Lights
