What is your Minimum Order Quantity (MOQ)?
Our MOQ is typically 10 pieces for wholesale orders. However, we also support sample checking with an MOQ of 1 piece.
What kind of packaging is provided?
We usually provide an inner box plus outer carton. For fragile items, we add a wooden frame for extra protection. Custom packaging is available upon request.
How long is the manufacturing and shipping lead time?
Production time depends on the order volume. Most online wholesale orders are processed and shipped within 6 days after payment is received.
Which payment methods and delivery terms do you accept?
We accept multiple payment methods including PayPal, Visa, MasterCard, Trade Assurance, Western Union, and T/T. Our standard delivery term is FOB, ensuring the most cost-effective option for you.
Can I customize the product with my own logo?
Yes, as a factory-direct provider, we welcome customization including your brand logo, colors, product manuals, and specialized packaging based on your design requirements.
Why should I choose your services?
We maintain a high standard of service with over 99% ratings in delivery timeliness, quality control, and after-sales support. We also guarantee a response time of less than 3 hours and 100% QC inspection before delivery.
Sienna Lights
