❓ Frequently Asked Questions
📘 Q: Are you a production factory or a trading company?
💡 A: We are direct sales from the source factory, ensuring quality control and competitive pricing.
📘 Q: Do you have a minimum order quantity (MOQ)?
💡 A: There is no minimum order quantity; ordering a single piece is also acceptable.
📘 Q: Can you provide samples for testing?
💡 A: Yes, we can provide samples, though they require payment.
📘 Q: What is the typical production cycle?
💡 A: The general production cycle is approximately 20 days. For larger orders, it may take longer, which we will confirm directly with you.
📘 Q: Is customization available for your lighting products?
💡 A: Absolutely. We have a professional design team. You can provide appearance renderings or CAD drawings, and we will provide a complete one-on-one solution.
📘 Q: Do you offer design support for chandelier solutions?
💡 A: Yes, we provide free chandelier design solutions based on your specific space and requirements.
Sienna Lights
