Frequently Asked Questions
Are you a factory or trading company?
We are a professional factory dedicated to high-quality manufacturing.
How do you control the items quality?
Each product is strictly tested one by one before shipping to ensure 100% functionality and quality.
What is the delivery time?
Normally, the delivery time is 25 days after the payment is confirmed.
What should we do if items are missing or defective upon arrival?
Please contact us as soon as possible. We will investigate the issue and provide the best solution immediately.
What payment and shipping methods do you support?
We accept T/T, Western Union, Money Gram, and PayPal. Shipping options include FOB, CFR, CIF, DHL, and TNT according to your requirements.
What is your quality guarantee policy?
We provide a 12-month guarantee for all goods. Please note that we do not accept items damaged by human error.
Sienna Lights
